Privacy Policy

Welcome to Vibesay Wellness, a brand owned and operated by P7 Medico Marketing LLC. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, process, and safeguard your information when you visit or use our website, products, and services.

By accessing or using our website, you agree to the terms outlined in this Privacy Policy.

1. Introduction

This Privacy Policy applies to all visitors, users, and customers accessing the Vibesay Wellness website and services operated by P7 Medico Marketing LLC.

Website: https://vibesay.in

The company reserves the right to update or modify this Privacy Policy at any time without prior notice. Any changes will be effective immediately upon publication on this page.

2. Information We Collect

We may collect the following categories of information:

a) Personal Information

  • Full Name

  • Email Address

  • Mobile Number

  • Shipping & Billing Address

  • PIN Code

  • IP Address

b) Payment Information

When you make a purchase, payment-related information may be collected by our authorized payment gateway providers.

  • We do not store or collect debit/credit card details on our servers.

  • Payment processing is securely handled through third-party PCI-DSS compliant payment gateways such as PayU, Razorpay, or other authorized providers.

c) Device & Technical Information

We may automatically collect:

  • Browser type

  • Device type

  • Operating system

  • IP address

  • Website usage behavior

  • Access times and pages visited

d) Communication Information

We may collect information shared by you through:

  • Customer support queries

  • Emails

  • Feedback forms

  • Reviews or testimonials

  • Social media interactions

3. How We Collect Information

We collect information through the following methods:

  • When you create an account

  • When you place an order

  • When you contact customer support

  • When you subscribe to newsletters or promotional communication

  • Through cookies and analytics tools

  • Through website forms and checkout pages

4. Use of Information

P7 Medico Marketing LLC may use your information for the following purposes:

  • To process and fulfill orders

  • To provide customer support

  • To improve website performance and user experience

  • To personalize your shopping experience

  • To send order updates, invoices, and delivery notifications

  • To communicate promotional offers, discounts, or product updates

  • To prevent fraudulent transactions and unauthorized activities

  • To comply with legal and regulatory obligations

5. Cookies & Tracking Technologies

Our website may use cookies, pixels, and similar tracking technologies to:

  • Improve website functionality

  • Remember user preferences

  • Analyze website traffic and visitor behavior

  • Enhance security and fraud prevention

  • Deliver personalized advertisements and marketing campaigns

You may choose to disable cookies through your browser settings; however, certain website features may not function properly.

6. Sharing of Information

We do not sell or rent your personal information to third parties.

However, we may share information with trusted third-party service providers strictly for business operations, including:

  • Payment gateway providers

  • Shipping and logistics partners

  • IT and hosting service providers

  • Analytics and marketing platforms

  • Customer support tools

These third parties are authorized to use your information only for the specific services they provide to us.

7. Payment Security

  • All online payments are processed through secure and authorized payment gateway partners.

  • P7 Medico Marketing LLC does not store confidential banking information such as debit card numbers, CVV details, OTPs, or internet banking credentials.

  • Our payment partners follow industry-standard security protocols and PCI-DSS compliance requirements.

8. Data Security

We implement appropriate technical, administrative, and security measures to protect your personal information from:

  • Unauthorized access

  • Data misuse

  • Alteration

  • Disclosure

  • Loss or destruction

While we strive to protect your information, no online transmission or storage system can be guaranteed as 100% secure.

9. Third-Party Links

Our website may contain links to external or third-party websites. We are not responsible for the privacy practices, policies, or content of such external websites.

Users are advised to review the privacy policies of third-party websites separately.

10. User Rights & Choices

You may:

  • Request access to your personal information

  • Request correction or update of your information

  • Opt out of promotional emails or marketing communication

  • Request deletion of your account or personal information, subject to applicable legal obligations

To exercise these rights, please contact us at:

Email: services@vibesay.in

11. Email & Marketing Communication

By using our website or placing an order, you may receive transactional communications such as:

  • Order confirmations

  • Shipping updates

  • Payment notifications

  • Customer support communication

You may opt out of promotional or marketing emails at any time by contacting us at:

Email: services@vibesay.in

12. Children’s Privacy

Our products and services are not intended for individuals under the age of 18 without parental or guardian supervision. We do not knowingly collect personal information from minors.

13. Jurisdiction & Governing Law

This Privacy Policy shall be governed and interpreted in accordance with the laws of India.

Any disputes arising in relation to this Privacy Policy shall be subject to the exclusive jurisdiction of the courts located in India.

14. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:

Brand: Vibesay Wellness
Owned & Operated By: P7 Medico Marketing LLC
Email: services@vibesay.in
Mob: 9311940303

We are committed to protecting your privacy and ensuring a safe and secure experience for all users.